MY ACCOUNT | MY WISHLIST | 0800 030 007
As I Am Fashion - Plus Size Clothing Have any questions?
SEARCH:
Customer Service
Contact UsTop

Telephone Customer Service hours are Monday-Friday 9am-5pm

Phone: 0800 030 007 New Zealand

              07 5641 0207 Australia 

Customer Service via email is available anytime.  Please feel free to email us with any questions.


Email: shannon@asiamfashion.com

Finding the Right Size

Top

The best way to find the right size is to always know your own body measurements. There is no universal size chart and so many clothing brands, especially imported ones will vary in size grading. On each description page there will be a measurement chart of the actual garment. Please always use this measurement chart to compare to your own measurements and chose your size accordingly. The size charts listed below are to be used as an indication. It's hard to know exactly what a style will look or fit like when you can't try it on. A good way to make sure is to buy 2 or 3, and simply return the ones you don't want. Please refer to our return policy. 

Measuring Tips
  • Keep the tape firm, but not too tight
  • Measure over under garments
  • Use your exact measurements when selecting your size
  • Ask someone to measure you

Bust: With arms relaxed down at side's measure around the fullest part of the bust
Waist: Measure around your natural waistline (usually around the same level as elbow) keeping the tape comfortable loose.
Hip: Stand with heels together, and measure around the fullest part of your hips (about 22cm down from waist).  

As I Am Fashion Measurement Chart

 

1X

2X

3X

4X

16

18

20

22

24

26

28

BUST cms

105

110

115

120

125

130

135

BUST inches

41½

43½

45½

47½

49

51

53

WAIST cms

90

95

100

105

110

115

120

WAIST inches

35½

37½

39½

41½

43½

45½

47½

HIPS cms

110

115

120

125

130

135

140

HIPS inches

43½

45½

47½

49

51

53

55


U.S.A Junior Plus Measurement Chart

 1XL/182XL/203XL/224XL/245XL/26
BUST cm111.5117122127132
BUST inches4446485052
WAIST cm96.5101.5106.5111.5117
WAIST inches3840424446
HIP cm114119.5125129.5134.5
HIP inches4547495153


IGIGI Size Charts

The main distinguishing attribute between the body types is the relation of a person’s waist size to their hips and bust. Hourglasses, triangles and figures eights have a more curvaceous silhouette with their waist being smaller then their hips and bust. Their waist is more defined and we call these shapes “Waist" shapes. Diamonds, rectangles, ovals and inverted triangles have more of a straighter silhouette. Their waist is not much bigger than their hips and is not as well defined. We refer to these shapes as “No-Waist" shapes. Taking this difference into account to offer the best fit possible we have created two sizing charts. One charts is for Waist shapes and one for No-Waist shapes.

"Waist" Size Chart in centre metres (CM)

Split Sizes
12
14/16
18/20
22/24
26/28
30/32
Single Sizes
12
14
16
18
20
22
24
26
28
30
32
Bust
105- 110
112- 115
117- 120
122- 125
127- 131
132- 136
137- 141
141- 148
149- 156
157- 163
164- 171
Waist
90 - 95
97 - 100
102- 105
107- 110
112- 115
117- 120
122- 125
127- 133
134- 141
142- 148
149- 156
Hip
115- 120
122- 125
127- 131
132- 136
137- 141
142- 146
147- 151
152- 158
159- 166
167- 173
174- 181


"No-Waist" Size Chart

Split Sizes
12
14/16
18/20
22/24
26/28
30/32
Single Sizes
12
14
16
18
20
22
24
26
28
30
32
Bust
42 - 44
44½ - 46
46½ - 48
48½ - 50
50½ - 52
52½ - 54
54½ - 56
56½ - 59
59½ - 62
62½ - 65
65½ - 68
Waist
40 - 42
42½ - 44
44½ - 46
46½ - 48
48½ - 50
50½ - 52
52½ - 54
54½ - 57
57½ - 60
60½ - 63
63½ - 66
Hip
44 - 46
46½ - 48
48½ - 50
50½ - 52
52½ - 54
54½ - 56
56½ - 58
58½ - 61
61½ - 64
64½ - 67
67½ - 70

 

Care Instructions

Top

Please follow the care instructions on the sewn-in label of the garment. Actual shrinkage results will depend upon care. Washing a garment in hot water and drying it with hot air will increase shrinkage, while washing in cold water and air-drying will minimize shrinkage. For best results, dry clean only.

Payment OptionsTop

As I Am Fashion accepts Visa, MasterCard, American Express via PayPal and Bank Deposit. We do not accept cheques and cash.

Privacy and Security
Top

As I Am Fashion Customer Internet Privacy Statement
Protecting your privacy is important to us. We hope the following statement will help you understand how As I Am Fashion collects, uses and safeguards the personal information you provide to us on our site.

What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
    The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
    If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to�keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms of Use

Please also visit our Website Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.asiamfashion.com

Your Consent
By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Returns and Exchanges
Top
Customer satisfaction is our top priority. We are committed to supplying quality clothing and providing excellent customer service. If for any reason you are not satisfied with your purchase, you can return the unworn, unaltered garment(s) with tags attached within 14 days of receipt for a full refund or exchange. We will refund your purchase price (excluding shipping costs) using the original payment method or nominated bank account. Garments must be free of perfume, deodorant, smoke, pet hair or used condition. Returned garments that are not in this condition will not be eligible for refund, credit or exchange.
Please contact us with the following information:

 

  • Your full name
  • Your order/invoice number
  • The item number(s) and description(s) of the item(s) you are returning or exchanging
  • Whether you are requesting a refund or exchange
  • The item number(s) and description(s) of what you would like in exchange, if applicable 
  • Your approval to charge your credit card for the exchanged item(s) being shipped
    Please send your package to:

96 Rugby Street, Awapuni, Palmerston North, 4412, New Zealand or

33 Mungana Drive, Upper Coomera, Gold Coast, 4209, Queensland, Australia 

We recommend you send your return via tracked courier. We are not responsible for lost returns. Shipping charges are non refundable unless a garment is faulty or the wrong size has been sent as a mistake. Please contact customer service if you have received a faulty garment and we will arrange a courier bag for you.

Delivery

Top

Delivery Type

For Orders Totaling:

Cost ($)

Time Delay

Standard

Up to $350

$8.00

24-48hours

Standard

Over $350

$16.00

24-48hours

Our standard delivery is delivered by courier and is dispatched within 24 hours of receipt of your order.

International Delivery

We are happy to ship internationally to the following countries below.  International Air postage has no track and trace but is covered by insurance.  All delays in shipping are for working days only, so any orders placed on the weekend will be shipped the following Monday.  All international orders are sent by NZ Post and all international courier shipping can be traced at http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/TrackAndTrace/   Australian customers can also use http://ice.auspost.com.au/  with your tracking number.

 

 

Zone A: Australia, Christmas Is, Coco Is

 

International Air

 

Zone A:
Australia,
Christmas Is,
Coco Is

International Economy Couier

Zone B:
South Pacific

 

International Economy Courier

Zone C:
East Asia &
North America

 

International Economy  Courier 

Zone D:
Europe

 

International Economy Courier

 Delay 3 - 10 days 2 - 6 days  10 - 15 days 10 - 15 days 10 - 15 days

1 item

 $11

$25

$30

$40

$45

2 items

 $16.50

$30

 $60

$80

$90

3 items 

 $18

$33

quote required

quote required

quote required

 4 items $22 $36   


Order Status and Tracking your Delivery

Top

Confirmation of your order will be emailed to you along with courier tracking number. You can login to http://www.nzcouriers.co.nz/ to track your parcel. Any concerns please contact customer service.

Website Terms of Use

Top
  • This site belongs to As I Am Fashion. The copyright to the contents of this site is owned by As I Am Fashion or the respective other displayed parties.
  • The trademarks, logos, characters and service marks (collectively "Trademarks") displayed on the As I Am Fashion site and other retained affiliate sites belong to their respective owners and are also subject to their own terms & conditions if applicable.
  • Any copying, redistributing, or publishing of any part of this site in any manner is prohibited.
  • The products, materials, offers, and information appearing at As I Am Fashion sites are intended and designed for International Global Customers.
  • Your use of and browsing on this web site are at your own risk.
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Top